Effective Date: June 14, 2025
At MOD Auto Detailing LLC ("we," "us," or "our"), we're deeply committed to protecting your privacy and value the trust you place in our services. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your choices regarding our collection and use of your data.
By accessing or using our website (https://modautodetailing.com/), products, or services, or by engaging with our communications, you agree to the terms of this Privacy Policy. We may update this policy from time to time, and we'll notify you of any significant changes by posting the new policy on this page.
We collect various types of information about you to provide our premium mobile detailing services and ensure your satisfaction. This information may come directly from you, be collected automatically through your interactions with our website and services, or be obtained from trusted third-party sources.
1.1 Information You Provide to Us: This includes personal information you give us when you:
Book an appointment or request a service quote.
Create an account or register for our services.
Sign up for newsletters or other communications.
Participate in surveys or promotions.
Contact us for support, inquiries, or feedback.
The types of personal information you may provide include:
Contact details: Name, mobile number, email address, physical address for service.
Vehicle information: Make, model, year, specific detailing needs.
Appointment details: Date, time, location.
Payment information: Credit card details, billing address.
Any other information you choose to provide.
1.2 Information Collected Automatically: When you visit our website or interact with our online content, we may automatically collect certain information about your device and usage patterns through technologies such as:
Cookies: Small text files placed on your device to collect standard Internet log information and visitor behavior.
Web Beacons/Pixel Tags: Tiny graphics used to track online movements (e.g., page views, email opens).
Log Files: Server logs that record information like IP addresses, browser type, operating system, referring URLs, and timestamps.
Analytics Tools: Third-party services (e.g., Google Analytics) that help us analyze website traffic and user behavior.
We use the information we collect to operate our business, deliver exceptional detailing services, and enhance your experience with MOD Auto Detailing LLC. We use your information to:
Process and manage your service bookings and requests.
Provide personalized mobile detailing services directly to your doorstep.
Communicate with you regarding your appointments, services, and inquiries.
Send you updates, alerts, and administrative messages.
Process payments and manage billing for our services.
Improve, personalize, and optimize our website, services, and customer experience.
Conduct analytics and research to understand customer needs and market trends.
Send you marketing and promotional communications (where permitted and consented).
Ensure the security and integrity of our systems and protect against fraud or unauthorized activity.
Comply with legal obligations, industry standards, and our internal policies.
MOD Auto Detailing LLC uses SMS/text messaging to provide convenient and timely communications related to your detailing services.
3.1 Consent to Receive SMS Messages: We only send SMS messages to individuals who have provided explicit express written consent to receive such communications. This consent is obtained when you provide your mobile number on our website booking form and explicitly check the SMS consent checkbox, or by initiating a text message conversation with us. By opting into our SMS program, you agree to receive text messages from us.
3.2 Types of Messages You May Receive: You may receive SMS messages from MOD Auto Detailing LLC for the following purposes:
Account Notifications: Essential updates regarding your service bookings, including booking confirmations and friendly reminders about upcoming appointments.
Customer Care: Post-service communications, such as follow-up SMS messages after appointments to ensure satisfaction, and messages containing survey links to gather valuable feedback. This also covers direct responses to your inquiries and general assistance.
Conversations (External): Direct two-way text exchanges with our team to address specific questions, coordinate service details, or provide ad-hoc support not covered by automated notifications.
3.3 Message Frequency: Message frequency will vary depending on your engagement with our services (e.g., number of bookings, inquiries) and the types of notifications applicable to your account.
3.4 Cost: Message and data rates may apply for any messages sent to or from you. Please consult your mobile carrier for details regarding their messaging plans.
3.5 Opt-Out / Stopping Messages: You can stop receiving SMS messages from us at any time. Simply reply STOP to any message you receive from MOD Auto Detailing LLC. You'll receive one final confirmation message indicating that you've been unsubscribed. No further messages will be sent unless you explicitly opt back in.
3.6 Help / Support: If you need assistance or have questions regarding our SMS program, you can reply HELP to any message you receive from us, or contact our customer support directly at (754) 295-3337.
3.7 No Sharing of SMS Consent Data (Mandatory TCR Statement): SMS opt-in data and consent will not be shared with any third parties or affiliates for marketing purposes. This data is strictly used for the purposes for which consent was provided and is not sold, rented, or exchanged with third parties.
3.8 Third-Party Providers for SMS: We may use third-party service providers to facilitate our SMS communications. These providers are contractually bound to handle your data in accordance with this Privacy Policy and applicable laws.
We do not rent, sell, or otherwise disclose personal information we collect about you, except as described in this Privacy Policy:
Service Providers: We may share your information with trusted third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., payment processing, scheduling platforms, analytics, customer support). These parties are authorized to use your information only as necessary to provide these services to us and are required to protect your information.
Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of the transaction.
Legal Compliance and Protection: We may disclose your information if required to do so by law, court order, or governmental regulation, or if we believe such action is necessary to (a) comply with a legal obligation, (b) protect and defend our rights or property, (c) act in urgent circumstances to protect the personal safety of users of our services or the public, or (d) protect against legal liability.
With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.
You may have certain rights regarding your personal information, depending on applicable laws. These rights may include:
Access/Review/Update: You may have the right to access, review, update, and correct inaccuracies in your personal information.
Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails by following the unsubscribe instructions included in our emails. For SMS, use the "STOP" command as described in Section 3.5.
Data Portability: You may have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
Deletion/Erasure: You may have the right to request the deletion of your personal information, subject to certain legal exceptions.
To exercise these rights, please contact us using the information in the "Contact Us" section below.
We implement reasonable and appropriate technical and organizational measures designed to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. However, please remember that no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children without appropriate parental consent. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our systems.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Effective Date" at the top of this page indicates when this Privacy Policy was last revised. We encourage you to review this Privacy Policy periodically to stay informed about how we're protecting your information. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
MOD Auto Detailing LLC Phone: (754) 295-3337 Email: [email protected] Website: https://modautodetailing.com/ Address: From Miami to Fort Lauderdale, Miami, Florida 33127